GOAL: To obtain a senior management position with a forward-thinking, technology-based organization where I will encounter technical challenges on a regular basis.
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W O R K E X P E R I E N C E
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January 1998-Present:
(Co-Owner Of Two Companies)
LakeShore Computer Technologies
Website: www.lscomptech.com
Complete technology services to business clients:
- Systems Analysis
- Training
- Accounting Systems Support
- Custom Software Development
- General Logistical Support
- Hardware/Software/LAN Support: Selection, installation, maintenance, upgrades & repairs
- Data and Site Security
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WebSlingers Web Development
Website: www.web-slingers.com
Designed, developed and maintained websites and Intranets for a wide range of businesses , as well as community organizations & events.
Over 500 websites of all sizes and complexities, and hundreds of Perl and PHP scripts...
All Created By Hand
Electronic Commerce
Intranets
Extranets
Virtual Private Networks
Surveys
Custom Shopping Carts
Chat Rooms
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Discussion Boards
Webcams
Site Searches
Usage Tracking
Database Integration
Auctions
Guest Books
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HTML, CSS, Perl, JavaScript, VBScript, DHTML, PHP, MySQL
Full-Featured Website Hosting
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In 2007 our company opened a second office in Nashville Tennessee,
and continues to work with clients around the United States, as well as in Canada, Asia and South America.
February 2004-2008: A Michigan Thing, LLC
Founding Partner, Co-Owner & Director of Technology
A Michigan Thing is an online source of regional travel and tourism information for the State of Michigan, with information about lodging, dining, golf, campgrounds and attractions in the state. One of the site's most significant offerings is online booking for hotels/motels, campgrounds, etc.
- Designed and developed all dynamic website functions, from content searches to rotating content, etc.
- Designed, developed, managed and maintained full-featured database systems for managing various content categories
- Designed, developed, managed and maintained reporting systems for use by Management, Sales Staff, and Customers
- Banner ad and coupon design
- Worked with content providers to ensure that data is kept current
- Worked with website hosting provider and domain name registrar
- Worked with two partners to oversee overall company operations:
· Financial & Legal Matters
· Company Benefits & Policies
· Customer Support Policies
· Subcontract Labor
· Sales Staff
· Affliliate Relations
· Customer Relations
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July 2003-April 2008: PC Bargains.biz
Founding Partner, Co-Owner & President
Online sales of personal computers, PC accessories, home electronics and related products. Set up and managed auctions on the website, and set
up listings on popular online auctions.
- Designed and developed company website, including back-end product management system and e-commerce functions
- Set up accounts with UPS and credit card verification service
- Created job descriptions and procedures for all job functions, including Sales, Administration, Management & Shipping
- Developed Corporate Handbook
- Coordinated with multiple vendors of products being offered for sale
- Set up voice & data telephone services
- Identified products to be listed on the website
- Calculated product markup, determined sales margins
- Supervised day-to-day operations of a 6-person business:
· Keeping product offerings current
· Building computer systems as they were ordered
· Shipping products to customers
· Administration: Recordkeeping, banking and mail
· Post-sale customer service
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September 2000-November 2008: ARIS Group, Inc.
Founding Partner, Co-Owner & Director of Technology
As Director of Technology, I personally designed and developed -- over the course of two years -- a complex online application for accepting, storing,
and reporting status of web-based sales inquiries to ARIS staff, personnel, and customers. This was originally to be a working prototype for the core
corporate application, but became -- with periodic upgrades -- the core corporate application for over four years after the launch of the company.
- Created job descriptions for all positions in the company, including Operations, Administration, and Management personnel
- Created initial budget and operating budgets for the Information Technology department
- Designed 60-person Corporate Call Center, including all hardware, software, operating systems, servers, and related items
- Met with vendor of core corporate application to design a system that would meet the needs of our unique service
- Met with vendors of other technology products and services
- Met with current and prospective customers to discuss the company's offerings and abilities
- Developed Data and Site Security plans
- Developed plan for activating and operating the Corporate Call Center
- Developed Corporate Handbook
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January 1998-September 2000: Qualtronix, Inc.
Founding Partner
Cutting-edge technology research, development & sales/licensing.
June 1997-January 1998: Great Lakes Audio Video - A Division of Marketing Products, Inc.
Sales Manager & WebMaster
- As WebMaster, designed, developed & maintained websites for Marketing Products, Inc. and its divisions.
- As Sales Manager, promoted Great Lakes Audio Video's products (consumer electronics & Direct Broadcast Satellite systems) on the Internet.
- Took sales orders over the telephone and from walk-in customers, answered technical questions before and after the sale by telephone, by e-mail, or via Usenet Newsgroup postings.
- Created Sales Department Intranet
- Created daily status reports.
Under my leadership, the sales department posted record sales volume that wasn't matched for several years after my departure.
June 1991-January 1998: Rick Stricker & Associates / LakeShore Connect, LLC
Partner, Full-Service Computer Consulting Firm & Internet Service Provider
Provided complete line of computer-related services to business clients, including systems analysis, training, custom software development, hardware and software
selection, sales & leasing, installation, maintenance, upgrades and repairs.
When warranted, selected appropriate personnel from our subcontractor pool to provide services to business clients from Detroit to Chicago,
and nationwide.
This was a part-time business from June 1988 to May 1991.
In June 1992 the company moved from Southfield, Michigan to its present location in Western Michigan.
In late 1994 the company began developing websites
In late 1994 the company created & launched opened the first CyberCafe in West Michigan, The Coffee Grounds, in Grand Haven, MI
In July 1995 the company added Internet access services to its product mix, and changed its name to LakeShore Connect, LLC
Between 1995 and 1997, the company acquired the customers and hard assets of two retail stores and one consultancy, further expanding our customer base.
In June 1997 the company was acquired by Marketing Products, Inc. (MPI), with the goal of expanding MPI's technical support and Internet-related offerings .
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As a partner with the firm, I managed all aspects of the business:
- Supervised work of web-development, technical support, sales and office administration staff
- Presented our services to potential customers
- Worked with customers, vendors, and utilities
- Marketing: composed and distributed press releases, arranged for newspaper and radio advertising
- Developed in-house administrative and operational procedures
Customers ranged from local doctor's office to international corporations such as Rofin-Sinar Laser and AAR Corporation
October 1990-May 1991: Allnet Communications, Birmingham, MI
Billing Associate Programmer (Programmer/Analyst)
- Used SAS, JCL and SYNCSORT to maintain custom billing applications; adding, deleting, or tailoring existing code to meet customers' requirements.
- Performed regular code maintenance to ensure efficient execution.
- Developed and executed JCL routines to extract customer usage and sales history to flat files for subsequent scheduled SAS reporting.
- Executed scheduled SAS reports.
- Assisted less experienced SAS users in creating, testing and executing jobs.
- Mainframe utilities as necessary.
October 1987-October 1990: Allnet Communications, Birmingham, MI
Reports Analyst (Programmer/Analyst)
- Mainframe- and PC-based ad-hoc and periodic reporting for mid- and upper-level management.
- Database creation, management, reporting.
- Created charts and graphs as requested.
- PC hardware assembly, configuration, maintenance, repair, and technical assistance.
- Also software installation, configuration and technical assistance.
- Maintenance and limited repair to Hewlett Packard LaserJet and Epson dot-matrix printers.
- IBM 3090 mainframe running MVS/XA, ISPF/VS, TSO, CICS, Job Control Language, CA-RAMIS, SAS, SYNCSORT, ADR/DATAQUERY, CLIST.
- Mainframe utilities as necessary.
- Familiar with COBOL copybooks, compile listings, librarian comparator.
- IBM 3270 terminal.
- IBM PCs running IRMA 3270 terminal emulation software, numerous PC applications
- PC software development using Clipper, dBase III+, QuickBasic.
- PC utilities as necessary.
I assumed these duties from another programmer who left the company to pursue a doctorate in mathematics. When I left
this position to transfer to the Billing department, my duties were assumed by three people.
January 1985-May 1987: Naval Security Group Department, Guam
Assistant Communications Watch Supervisor
Security Clearance TS/SCI by SBI
Assisted Watch Supervisor in ensuring the proper management and functioning of a 15-person watch section, including a remote two-man communications
center. Conducted professional and military training.
SouthEast Asia Tactical Intelligence Communications Center (SEATICC) Supervisor
Responsible for the efficient operation of a high-profile three-person workcenter. Responsible for the timely relay of sensitive tactical information to shore, afloat, and
airborne units. Helped develop the qualification standards for the workcenter.
Communications Facilities Control Supervisor
Responsible for performance of over 200 digital circuits, including Navy high-frequency direction-finding (HFDF) technical control, Navy Fleet Broadcast equipment; full
period ship-to-shore terminations, and high-speed multiplexed voice and data circuits. Monitored circuit conditions and resolved circuit and equipment deficiencies
to maintain quality communications. Performed limited preventive maintenance upon cryptograpic and ancillary equipment. Maintained cryptographic material
inventory records.
Communications Computer Operator
Responsible for reliable operation of five suites of Navy Special Intelligence communications computers. : Monitored computer console printouts to detect problems
and initiate corrective action. Updated traffic routing tables contained on magnetic tapes and disk packs. Operated computers' offline support programs
consisting of journal tape directories and traffic analysis reports. Isolated and diagnosed computer problems prior to maintenance action. Worked with
maintenance and repair personnel.
December 1981-January 1985: Naval Security Group Activity, Winter Harbor, ME
Communications Watch Supervisor
Security Clearance TS/SCI by SBI
Responsible for supervising a three-person communications center. Responsible for the efficient operations of two communications computer suites, Navy
high-frequency direction-finding facilities control, Navy Automatic Digital Network/Defense Special Security Communications System high-speed multiplexed voice and
data circuits, cryptographic equipments, and a remote two-person communications center. Responsible for proper and rapid handling of record
communications. Maintained associated records and logs. Performed limited preventive maintenance upon communications equipment. Maintained
cryptographic material inventory records.
Public Works Administrative Assistant
Responsible to command Public Works Officer. Prepared supply requisitions, typed letters, reports, messages and memoranda, distributed mail, received and
logged Public Works trouble reports and filed documents.
October 1981-December 1981: Air Force Technical Training School, San Angelo, TX
Student, GTE IS-1000 Computer Operator (Project "Streamliner") "C" school
Graduated First In Class
July 1979-October 1981: USS DWIGHT D. EISENHOWER (CVN-69)
Communications Watch Supervisor
Security Clearance TS/SCI by SBI
Responsible for the proper functioning of a shipboard communications center, including overall operations of the shipboard tactical communications computer and
associated peripherals, cryptographic equipments and digital data links. Processed, logged and distributed incoming and outgoing Special Intelligence record
and non-record traffic. Maintained required communications reports, charts and graphs. Responsible for conducting professional and military
training. Coordinated with ship's main radio facility to ensure quality circuit reliability. Maintained cryptographic material inventory records.
Division Supply Petty Officer
Typed requisitions, maintained logs, financial records, and spare parts stores.
May 1978-July 1979: USS ENTERPRISE (CVN-65)
Communications Operator
Security Clearance TS/SCI by SBI
Responsible to Watch Supervisor for the proper functioning of a shipboard communications center, including cryptographic equipments and digital data links. Processed, logged and distributed incoming and outgoing Special Intelligence message traffic. Assisted in maintaining cryptographic material inventory records.
Division Supply Petty Officer
Typed requisitions, maintained logs, financial records, and spare parts stores.
November 1977-May 1978: NTTC Corry Station, Pensacoloa, FL
Student, Cryptologic Technician (Communications) "A" School
Graduated First In Class
| C O M P U T E R E Q U I P M E N T |
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At different points in my career I've worked with pretty much any type of microcomputer- (PC) related hardware ever made, and various components of mini,
midrange and mainframe computers. For that reason, this list is not complete.
- MITS Altair 8800 microcromputer
- TRS-DOS-based microcomputers, from the Radio Shack Models I to IV
- Various CP/M-based microcomputers
- IBM-compatibles from the first 8086 to the latest Pentium-class PCs
- GTE IS-1000 minicomputer
- SPERRY AN/UYK-20(X) minicomputer
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- DIGITAL PDP-11/70 minicomputer
- IBM 3090 J-series mainframe
- Magnetic tape drives, from the earliest reel-types to today's cassette-based systems
- Low, medium and high-speed laser, dot-matrix, drum, belt, daisy-wheel and inkjet printers
- Single- and multi-platter rigid disk drives, floppy diskettes
- TELETYPE models 28 and 40 terminal equipment
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- Model 3270 mainframe terminals and PC-based terminal emulators
- Televideo 925 mainframe terminal
- Paper tape readers and punches
- Optical document readers
- Flatbed scanners
- CD-ROM, DVD-ROM and related
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ALSO: Linux Web Server Setup & Management, Hosting Control Panel, Mail Server
FTP, Finger, WHOIS, TraceRoute, SSH, Ping, DIG, Veronica, Archie, Gopher
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- Routers, Hubs, Switches
- Analog & digital patch panels and test equipment
- Audio amplifiers
- Time- and frequency-division multiplexers
- Modems and modem sharing units
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- Cryptographic equipment
- High-speed long-haul data & voice, UHF & SHF satellite, UHF line-of-sight & HF circuits
- Fiber-optic packet switching networks
- Local Area PC Networks
- File and Web Servers
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| O T H E R E X P E R I E N C E |
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November 1986-May 1987: Radio Shack, Agana Guam
Part-Time Computer Systems Analyst/Sales Consultant
- Met with prospective business and private-sector customers to assist in their purchase of a home or business computer system.
- Demonstrated features of each system, and helped the customer to choose appropriate hardware, software and accessories compatible to that system.
- Drew up proposals and estimates on new systems for prospective customers.
- Installed new computer systems and instructed the customer in the correct operation of the system.
- Assisted local computer owners in troubleshooting difficulties with their systems.
- Set up and demonstrated audio and video systems.
- Arranged merchandise in store for optimum exposure.
- Assisted customers in locating electronic components, tools, and test equipment used to construct or repair electronic devices.
- Operated cash and charge sales counter.
- Assisted with annual inventory, and determined merchandise reorder levels during the year.
May 1987-September 1987
Self-Employed, Residing In New York City
Completely renovated my residence for the owner, including demolition, rough-in carpentry, electrical, telephone, drywall, plaster and
carpeting. Subcontracted for chimney repairs, and for water and gas plumbing work.
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Navy Correspondence Course "Introduction to COBOL" (score: 3.8)
Navy Correspondence Course "Introduction to FORTRAN" (score: 3.6)
Navy Correspondence Course "Introduction to PASCAL" (score: 3.8)
Navy Leadership Management and Education School
Basic classroom training: RAMIS-II (graduated first in class)
Advanced classroom training: RAMIS-II (graduated first in class)
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June 1977: Graduated from Bayside High School, Bayside, Queens, New York City, New York.
Have earned a total of 39 credit-hours toward an Associate's Degree in General Studies through Navy CLEP examinations and military/life experience.
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These credits were earned in the subjects of:
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| English Composition |
Natural Sciences |
Social Sciences & History |
| Computers & Data Processing |
Humanities |
Mathematics |
| Physical Education |
Freshman English |
I am a reliable, hard-working, motivated and mature professional who sets high standards.
I always enjoy a challenge, and work very well under pressure.
I have a positive attitude toward customers and co-workers.
Part-time professional musician, songwriter, arranger, producer
Part-time professional photographer
Send E-mail To rstricker14@gmail.com
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